Frequently Asked Questions

Everything you need to know about bringing artisanal craft into your home.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. For handcrafted or custom furniture pieces, please allow 2-3 weeks for production and delivery.

Do you offer international shipping for home decor?

Yes, Craft Club ships to over 30 countries. International shipping rates and delivery times vary by location and are calculated at checkout.

What is your return policy for home goods?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that custom-made items are final sale.

Are your materials sustainably sourced?

Absolutely. Craft Club is committed to sustainability; we use FSC-certified wood, recycled textiles, and eco-friendly dyes in all our home collections.

How can I track the status of my shipment?

Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for larger furniture purchases.